Job Details
Job Description
The individual will be responsible for providing a professional, efficient and effective frontline service that enhances the image of our organisation.
Key responsibilities:
(The primary tasks, functions and deliverables of the role)
- Greet and assist visitors, making necessary arrangements for visitors parking if required;
- Answer and channel telephone calls efficiently to the correct people;
- Manage and direct enquiries to the necessary departments/business units;
- Announce visitors timeously and efficiently to the correct people;
- Sign for good received and deliver to the correct department/individual;
- May be required to handle bookings for meeting rooms;
- Assist with administration duties as required; and
- Report faulty lines and switchboard faults.
Skills and competencies:
(The abilities that the individual needs in order to perform this role effectively)
- Excellent verbal communication skills
- Excellent written communication skills
- Telephonic etiquette
- High attention to detail
- Results orientation
- Excellent interpersonal skills
- Customer focused
- Planning and organising
- Pressure resilience
Given the employment equity policy of Media24, preference will be given to suitable candidates from the designated groups
Based on our risk assessment, being fully vaccinated against Covid-19 is an inherent requirement of this job. Our policy makes provision for exemption, and applicants who make a successful application for exemption will also be considered.