Offer description
My client in the medical field seeks an experiened Medical Receptionist to join their practice.
Duties will include:
• Welcoming patients and visitors, answering the telephone and answering any inquiries.
• Scheduling appointments and keep those appointments on time.
• Assisting patients with completing necessary forms and documentation.
• Keeping a clean and calm reception area.
• Filing, typing reports,
• Processing billing and payments, using medical software
• Liaising with Medicare and private health funds
• Faxing, scanning, filing, and mailing documentation.
• Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency.
• Equipment sterilisation and cleaning.
• Monitoring and ordering stationery and clinical supplies.
• Booking and organising staff and doctor meetings.
• Maintaining information confidentiality at all times.
• Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion.
Requirements:
• Matric
Requirements
- Minimum education level: Grade 12 /N4 (Matric)
- Availability to travel: No
- Availability of change of residence: No