Offer description
We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment.
Duties:
Greeting and thanking guests in a sincere, friendly manner.
Checking guests in on arrival and out on departure.
Posting charges to appropriate guest accounts.
Anticipating and addressing guests’ needs, and resolving their problems and complaints.
Assisting guests with disabilities.
Operating switchboard and assisting with inquiries.
Assisting the reservations manager with taking reservations.
Collaborating and communicating with other internal departments to ensure guest satisfaction.
Requirements
- Minimum education level: Grade 11 /N3
- Availability to travel: No
- Availability of change of residence: No