Offer description
We have an opportunity for a confident and outgoing restaurant host, passionate about customer service, Our hosts are responsible for taking reservations and assisting with promotion and development of the business.
Starting with a warm and friendly welcome, our hosts ensures guests have a fantastic dining experience. For more information / Responsibilities Welcome everyone with a smile and make them want to return.
Deliver exceptional levels of customer service ensuring all guests enjoy a unique and memorable dining experience Develop excellent product knowledge to answer guest questions and offer recommend at ions Strive to make every customer a repeat customer by remembering names and personalizing their experience Accurately process food and drink orders through the till system Ensure we manage reservations and inquiries in a timely manner Manage the reservation system to ensure maximal cover rotation in the restaurant.
Function facilitation to communicate with guests to drive function sales in all areas of the restaurant, bar & 1st floor lounge.
Promote the business at every opportunity Complete set up, handover and closed own duties to a high standard Requirements Our restaurant host will : Be passionate about customer service Be immaculately presented Possess exceptional communication and organizational skills Be strong team-players Hospitality experience is preferable but not essential as full training will be given.
Requirements
- Minimum education level: Grade 9 /N1
- Availability to travel: Yes
- Availability of change of residence: Yes