Job description
This is a summary of what the job involves to help you decide if you are a good fit.
We are looking for a Team Member to join our team! As a Team Member your main job is to make sure our kitchen runs smoothly, you deliver fast and friendly service, process orders, handle payments, and perform additional tasks as required. You’ll be responsible for getting tasks done efficiently so we can serve our customers delicious food
What you’ll do
This is a list of tasks that you will be responsible for doing on your days at work.
- Cook KFC products quickly and accurately, using kitchen equipment
- Manage multiple orders while ensuring accurate preparation
- Cut and prepare ingredients for cooking, following order instructions
- Make sure each order is correct and well-packaged
- Prepare and wrap food according to specific orders, following preparation charts
- Manage food supplies and equipment to work efficiently
- Keep the kitchen and cooking areas clean and safe
- Receive and store new supplies carefully
- Properly store food to prevent spoilage and maintain freshness
- Notify the manager if we’re running low on supplies or if equipment needs attention
- Verify prepared food meets quality and quantity standards
- Follow proper closing procedures carefully
- Welcome customers with a friendly smile
- Suggest items, specials, and promotions to customers
- Use the cash register or computer to ring up orders correctly
- Process different forms of payment, including cash, debit cards, and credit cards
- Assist customers with orders over the counter and over the phone
- Bring orders to customers at windows, counters, or tables
- Keep front of house clean and organised during your shift
- Take on additional responsibilities as needed by management to help keep the restaurant running smoothly
- Work efficiently in all roles and provide support to the team
Requirements
This is a list of things you will need in order to be considered for this role
- Matric
- Experience: Front of House, Back of House, Team Member, Cashier, Cook, Griller
- Within 10km from job
- Clear criminal record
Preferences
Meeting the preferences would be a plus, but if you don’t, it won’t stop companies from considering you.
- South African candidates
- Candidates between 18 and 45
Application Process
This is a list of things you will need to do when completing your application to this job.
Assessments required for application
- Customer Centric Potential Work Performance Assessment Battery
Questions required for application
- In which area do you currently live? (Please be specific in providing the suburb, district or city)
- Are you aware that this is a part time job?
- How do you help customers with orders, both in person and on the phone?
- How do you manage multiple tasks during busy periods?
- How do you ensure that food is correctly packaged?
- Have you used a cash register or computer-based point of sale (POS) system before?
- If the register runs out of receipt paper, what should you do?
- What steps do you take to ensure customer orders are accurate?
- Why is it important to keep the kitchen and cooking areas clean?
- What do you do if you notice prepared food doesn’t meet quality standards?
- Have you used kitchen equipment such as fryers, grills, or ovens before?
- What is the best approach to take when a customer has a complaint about their food?
- Please explain a time when a customer did not understand something. What did you say, and what happened?